Heuristic Traps for Systems Operators

from blog Marc Brooker's Blog, | ↗ original
Heuristic Traps for Systems Operators What can we learn from avalanche safety? Powder magazine’s new feature The Human Factor 2.0 is a fantastic read. It’s a good disaster story, like the New York Times’ Snow Fall: The Avalanche At Tunnel Creek, but looks deeply at a very interesting topic: the way that we make risk decisions. I think there are...