Using Generative AI to Help in Customer Service

I've been waiting for this to launch for a few days now, and while technically this isn't quite yet available in Gemini, only Vertex, it should be testable in Gemini in the very short term. You can now use Google's APIs to generate really high quality images via their Imagen 3 technology. I've got a few blog posts planned that will demonstrate...

Last week I took a look at Cloudinary GenAI transformations to demonstrate quickly creating different versions of media, including multiple sizes and text copy. While taking a look at other parts of the Cloudinary docs I discovered that they had not one, but four different ways to enhance images. These include:Generative restoreUpscaling (reminds...

Greetings, programs. I'm writing this from the deep, deep south where my kids were all off school this week because of... snow. I kid you not. On Tuesday we got around ten inches of snow, more than the area's ever seen in recorded history I believe. I grew up in Saint Louis so I've seen snow before, but in the nearly twenty-five years I've been...

I've been happily using Cloudinary on my blog for a few years now, but it's been quite some time since I've blogged about them. For folks who don't know, CLoudinary provides media APIs (image, video) that work via URLs. So for example, I can craft a Cloudinary URL that transforms a picture to resize it to a particular size. Or add text. Or...

Yesterday I blogged about Pinecone's excellent RAG as a service system for quickly building generative AI systems: "Checkout Pinecone for Serverless RAG". It was so easy, I decided to take a look into what it would take to build a "real" application around their service. With that in mind, I whipped up a quick Flask application to demo just that....