How to make hard decisions: even/over statements

I’ve been working with the rad team at Fly.io for the past few months as a fractional VPE, mainly focusing on management-y and culture stuff as the team grows. One of the things I really dig about Fly.io’s company culture is how teammates use their internal forum for sharing questions about work, project progress updates, oncall recaps, and other...

As I’ve learned more about how humans interact with one another at work, I’ve been repeatedly reminded that we are very easily influenced by the mood of those around us. It’s usually not even something we do consciously; we just see someone using a different tone of voice or shifting their body language, and something deep in our brain notices...

“What we recognize is what we reward.” I first heard someone say this in 2013. My leadership team was deep in a heated discussion about how to get more engineers to consider mobile web when building out new features. An absolute given now, it wasn’t then. At my organization, I was simultaneously trying to convince my fellow managers to think...

Congrats, you’ve made it through your first 2 months as a new hire in a leadership role! You’re in the home stretch of this initial season. You took advantage of the first 30 days in the role to build trust by employing “sponge mode.” You asked lots of questions, genuinely listened to your teammates’ answers, and avoided enacting any sweeping,...

Woohoo, you’ve made it through the first 30 days in your new leadership role, and you didn’t change a thing! Congrats—you’ve been building trust by soaking in information and helping folks on your team feel heard and seen. At this stage, you now have some ideas for how your teams accomplish and communicate their work, what the roadmap looks like,...