The GP phone call lottery

from blog callmeolive, | ↗ original
If you're in the UK and you need to access medical help, you can do one of two things: for an emergency you call 999 or walk straight into A&E, and for anything else you ring your GP to get a doctors appointment. It's a simple process, but in the wake of the COVID pandemic, it's been buggered into a Kafkaesque circus known as the phone call...