If it never breaks, you're doing it wrong

from blog ntietz.com blog, | ↗ original
When the power goes out, most people are understanding. Yet the most livid I've seen people is when web apps or computers they use have a bug or go down. But most of the time, it's a really bad sign if this never happens1. I was talking to my dad about this recently. For most of his career, he was a corporate accountant for a public utility...