Management Mantras

Accountability is the only way that anything gets done at scale. Here are some ways that smart people screw up accountability on their teams, often despite the best of intentions – and what to do about them.

It was a very good year.

It was a very good year.

When figuring out what to do, start with the problem.

These are the heuristics that I use for professional networking. I think I'm a pretty good networker, but not any sort of natural networking savant – I've just been able to find good results by following a few easy habits. Networking is kind of like working out. It's easy to get started, and a relatively small amount of effort gives you...