When Customers Are Assholes

from blog Minsuk Kang, | ↗ original
Because I run a restaurant, I meet both angels and assholes. Although 99% of our guests are fantastic, a few assholes still find their ways to sneak in and try to ruin the day. I wish I could always ignore them and find peace, but sometimes my feelings get scarred. If hospitality means embracing assholes, I must hide my annoyance and provide my...