Effective Apologies

from blog Vlad's Website, | ↗ original
There are bad apologies, and good apologies. I think an effective apology is one that communicates our feelings accurately to the person we have wronged, and that enables them to forgive us for our transgression so that the relationship can be repaired. The best resource I know of for figuring out how to make a good apology is a 2009 literature...