Being goal oriented, not process oriented

from blog Rubenerd, | ↗ original
Yesterday I wrote how people generally don’t care how something works, they only want a solution to their IT problems. Jason of NotJustBikes was joined by Reece from RM Transit to discuss a similar idea. Edited for brevity: Jason: In the Netherlands, the planning seems to be a lot more high level and strategic. “This is the overarching goal that...