Let’s replace “user experience” with human experience

from blog James' Coffee Blog, | ↗ original
I recently asked two friends to give feedback on part of the experience on my website. I invited both to calls, separately, and gave the requisite context about the feature I wanted them to try. I then watched as they navigated around the website in pursuit of a goal. I was tempted to refer to this as “user testing,” but then a hesitancy I have...